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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Damian Clark

August 10, 2026

5  out of  5
rating by Damian Clark
"Always professional, prompt, and knowledgeable staff!! Thanks John!!"
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kathy beaubien

July 28, 2026

5  out of  5
rating by kathy beaubien
"I want to say thank you to them. They were very helpful. We moved into the area back in April. They not only helped us with our car. They helped us with some other things"
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Tracy Mitchell

July 25, 2026

5  out of  5
rating by Tracy Mitchell
"I needed a quote for a Homeowner policy to secure a mortgage. Kristen was extremely helpful and very knowledgeable. She went way above what I expected, provided excellent customer service in a friendly, pleasant way."
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Jay Mingo

July 17, 2026

5  out of  5
rating by Jay Mingo
"Bob and John are always very helpful and efficient whenever I have questions. Highly recommend"
We responded:
"Thank you for your 5-star review, Jay!"
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Walt Coleman

July 3, 2026

5  out of  5
rating by Walt Coleman
"Great service , always helpful , kind and professional"
We responded:
"Walt, thank you! We appreciate your trust in us to take care of your insurance policies. - Bob Fitch - State Farm Insurance Agent"
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Christine Elms

July 3, 2026

5  out of  5
rating by Christine Elms
"Fast and friendly service!"
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Javin Nielsen

May 20, 2026

5  out of  5
rating by Javin Nielsen
"Jon and Ross are always wicked friendly and great at there job."
We responded:
"Thank you for taking the time to leave us a review, Javin. Our State Farm office in Moreau would be nothing without policyholders like you!"
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Ashley Torda- Ecuyer

April 20, 2026

5  out of  5
rating by Ashley Torda- Ecuyer
"Very helpful and friendly"
We responded:
"Thank you, Ashley! I'm happy to know you found our team helpful and friendly. We’re here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Maria Durso

April 20, 2026

5  out of  5
rating by Maria Durso
"Ross was exceptional to deal with, very professional and competent."
We responded:
"Thank you for your review, Maria! I'm glad you found our service professional and competent. Our team is committed to providing exceptional experiences. If you need anything else, feel free to reach out!"
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Monica Dickinson

April 14, 2026

5  out of  5
rating by Monica Dickinson
"Very helpful, efficient and kind staff."
We responded:
"Thank you, Monica! I'm happy to hear that you found our staff helpful, efficient, and kind. We strive to provide the best service possible. If you ever need anything else, feel free to reach out!"
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Shannon McDonald

March 27, 2026

5  out of  5
rating by Shannon McDonald
"John is really amazing and helps out with everything that we need."
We responded:
"Thank you, Shannon! I'm happy to know you had a positive experience with our office. We’re here to help with any insurance needs you may have. Let us know if there's anything else we can assist with!"
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Zack Verni

March 26, 2026

5  out of  5
rating by Zack Verni
"Bob Fitch and John Gronoff are two of the best! They have helped me and my family countless times! Whether it is updating documentation for existing policies, reviewing what we currently have, or really any other sort of service they are always available to help their clients! They get 10/5 stars for me-keep up the great work!"
We responded:
"Thank you, Zack, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our Moreau, NY agency, and hope to keep serving your insurance needs for years to come!"
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Martin Krentz

March 18, 2026

5  out of  5
rating by Martin Krentz
"Fast and friendly service along with helpful advice. All at a competitive rate!"
We responded:
"Hey, Martin! Thank you for sharing that you received fast and friendly service along with helpful advice at a competitive rate. We appreciate you taking the time to leave a review and are glad we could assist you."
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Christina Damo Armstrong

March 9, 2026

5  out of  5
rating by Christina Damo Armstrong
"Absolutely wonderful to work with! Made the process very easy and smooth!"
We responded:
"Thank you, Christina! I'm happy you found the process easy and smooth. Our office is dedicated to providing a seamless experience for our customers. Let us know if there's anything else we can assist you with!"
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Jacqueline Wiley

March 5, 2026

5  out of  5
rating by Jacqueline Wiley
"Working with Ross to get my homeowners insurance switched from another provider was so easy. Ross answered all my questions and was very helpful."
We responded:
"Thank you, Jacqueline! I'm glad the process of switching your homeowners insurance was smooth and easy. We're grateful for your trust and are here to help with any future insurance needs. Let us know if there's anything else we can assist you with!"
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Sara DeForest

March 2, 2026

5  out of  5
rating by Sara DeForest
"Kristine has been so helpful setting up our auto and homeowners insurance after moving to the area!"
We responded:
"Thank you, Sara! I'm happy to hear Kristine was able to assist you with setting up your insurance. Our team is dedicated to making transitions smooth for our customers. If you need anything else, feel free to reach out!"
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Ana Loreto

February 23, 2026

5  out of  5
rating by Ana Loreto
"His office was very helpful, available, and happy to help with all the claims and pricing"
We responded:
"Ana, thank you for your wonderful feedback! I'm glad to know that our office was helpful and available for your needs. We always aim to provide the best support for claims and pricing. If you need anything else, feel free to reach out!"
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Jessica Eberiel Hindson

February 23, 2026

5  out of  5
rating by Jessica Eberiel Hindson
"Ross has always been extremely professional, kind and knowledgeable every time I have talked to him at State Farm. Well done!"
We responded:
"Thank you, Jessica! I'm glad you had such positive interactions with our team. We truly value professionalism and kindness in our office. If you need anything else, just let us know!"
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tricia sheehan

February 20, 2026

5  out of  5
rating by tricia sheehan
"Great place! Been with statefarm
For awhile now. Thank you tricia sheehan. Bob John Ross the girls are great to us!"
We responded:
"Thank you, Tricia! We're glad you've been with State Farm for a while and appreciate your loyalty. We're here for all your insurance needs whenever you need us! Bob Fitch - State Farm Insurance Agent, Saratoga Springs, NY"
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Amanda Harris

February 19, 2026

5  out of  5
rating by Amanda Harris
"I’ve had a great experience with State Farm Insurance. Their customer service is reliable, responsive, and easy to work with. Kristine has been especially helpful—she’s knowledgeable, friendly, and always takes the time to explain options clearly. I feel confident knowing my coverage is in good hands and would highly recommend them."
We responded:
"Thank you, Amanda! I'm happy to hear about your positive experience with our team. Kristine is indeed a valuable part of our office, and I'm glad she could assist you so well. Your confidence in our service means a lot to us. If you ever need anything else, feel free to reach out!"
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Kristine Phelan

February 19, 2026

5  out of  5
rating by Kristine Phelan
"Wonderful State Farm Agency - Bob Fitch is an incredible insurance agent and his team always goes above and beyond. I have my auto, home and life insurance with this agency and would highly recommend this office for all your insurance needs!"
We responded:
"Kristine, thank you for your wonderful feedback! I'm happy to know that you appreciate the efforts of our team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jonathan Riedinger

February 19, 2026

5  out of  5
rating by Jonathan Riedinger
"Helpful as always, thanks again."
We responded:
"Jonathan, thank you for your kind words! I'm happy to know you find our service helpful. If there's anything else you need, feel free to reach out anytime."
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Alex DeLisle

February 19, 2026

5  out of  5
rating by Alex DeLisle
"Really great people who work there. Very knowledgeable and informative with any questions or concerns that I’ve had. Anytime I’ve needed to change my policy or had questions about my policy they have always been excellent to deal with. Highly recommend"
We responded:
"Thank you, Alex! I'm happy to hear that our team has been able to assist you with your policy needs and questions. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Nanette Goodsell

February 18, 2026

5  out of  5
rating by Nanette Goodsell
"I just got off the phone with Ross . Just a great person .been with state farm for years and wouldn't change"
We responded:
"Nanette, thank you for your feedback! I'm glad to know you've had such a positive experience with us. We truly value your loyalty and are here to help with any needs you may have. Let us know if there's anything else we can assist with!"
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Adirondack Purdue

February 17, 2026

5  out of  5
rating by Adirondack Purdue
"I have always received great service and advice from the group at Bob Fitch State Farm Agency. Highly recommended."
We responded:
"Thank you, Adirondack! I'm happy to know that you've consistently received excellent service and advice from our team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"